This is relatively reciprocal. It is mutual respect that makes the value of collaboration optimum. “We value our customers as much as we value our staff”. No doubt, It is the duty of an agent, as a service provider, to render ultimate attention and go the extra miles for their clients. A paramount quality of an agent is none other than being disciplined and having the right attitude in this service industry. Engaging the right agent will let you have a peace of mind in the course of property hunting.
There was an instance where an agent waited for a client for hours on every meet up occasion. I personally felt that this is absurd.
A truly professional agent is one with foresight providing quality service, candid and sincere so as to increase their clientele base. It is always easier to work with returning clients since the agents have already knew the requirements and needs of their clients. New clients are as important as returning clients.
Agents need to have the knowledge of what is happening around their environment which is the key factor to advise clients on investment locations. This will in turn allow clients to do in depth researches and decide which piece of property best fits them. I have more details on properties research in my “Investing Real Estate In Johor Bahru“article.
An agent who demonstrates professionalism at work to fulfil clients’ requirements is vital. Having quantitative agents is incomparable to having a quality agent who can be a key representation for you.
8 Major Criteria over of a Professional Real Estate Agent/Property Agent:
| Professionalism | Professional Ethics | Expertism | Disciplined |
| Knowledge | Experience | Team works | Go the extra miles for clients |
